Your feedback matters

August 31, 2023

Product

At POSaBIT, we are always looking for ways to make our product better for our customers. In casual conversations and in formal feedback opportunities, you have shared valuable insights that help us improve our features, functionality, and user experience. Our product is what it is today because you shared and we listened.

Built into every feature and release at POSaBIT is customer feedback. Innovations fantastic and mundane have sprouted from conversations with customers.

This week we are thrilled to roll out improved timesheets. The update includes robust reporting, giving managers a view into exactly who worked on what day and for how many hours. It also allows users to assign roles, edit timesheets, add a note, and export data for payroll processing, ensuring a more efficient, compliant operation. As part of our commitment to customer satisfaction, we are offering the new timesheet functionality built directly into POSaBIT POS at no additional charge. Read more about timesheets here. We look forward to hearing your feedback and hope that this new feature will streamline the overall payroll process!

We believe that listening to our customers is not only good for business, but also good for building trust and loyalty. We want you to feel that you are part of our team, and that your voice matters. We want you to be happy and satisfied with our product, and to share your positive experiences with others.

That's why we have various channels for you to communicate with us, including surveys, reviews, social media, email, and phone. We also have a dedicated customer success team that is always ready to help you with any issues or questions you may have. We encourage you to reach out to us anytime you have an idea or a suggestion for how we can make POSaBIT better for you.

We appreciate your feedback and we act on it. We regularly update our product based on your input, and we always inform you of the changes and improvements we make.

We are grateful for your support and trust in POSaBIT. We are committed to delivering the best product possible for your needs. We hope that you will continue to share your ideas and feedback with us, and help us make POSaBIT even better.